This website www.valaxytech.com uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, We are able to provide you with a better experience and to improve Our Site by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur when you press the “accept” button on Our Cookie banner or when you have selected your preferred Cookie options in Our Cookie manager and pressed the “Continue” button. If you do not agree to Our Cookie Policy, please stop using Our Site immediately.

1. Definitions and Interpretation

In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:

Cookie: means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;

Cookie Law: means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”);

Personal data: means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by EU Regulation 2016/679 General Data Protection Regulation (“GDPR”); and

We/Us/Our: means “Our Website/School/Company”, the brand owned and operated by Company name or Person.

2. Information About Us

Our Site is owned and operated by Company name or person(s).

3. How Does Our Site Use Cookies?

4. What Cookies Does Our Site Use?

Name of CookiePurposeStrictly NecessaryExpires
XSRF-TOKENPreserves User Login information and statesYesWhen you close your browser
DPSettingsPreserves the user’s Cookie policy preferencesYes12 days
slim_sessionPreserves User Login information and statesYes1 day
Name of CookieProviderPurposeExpires
nsrm.stripe.networkUsed to process payments for our website.When you close your browser
cookiesEnabledcheckout.stripe.comUsed to process payments for our website.When you close your browser
__stripe_sidcheckout.stripe.comUsed to process payments for our website.When you close your browser
__stripe_midcheckout.stripe.comUsed to distinguish users.1 year
ab_disable_remember_checkout.stripe.comUsed to process payments for our website.7 years
checkout-test-sessioncheckout.stripe.comUsed to process payments for our website.10 years
cidcheckout.stripe.comUsed to process payments for our website.for ever
vuidvimeo.comThese cookies are used by Vimeo to collect analytics tracking information.1 year
playerplayer.vimeo.comThese cookies are used by Vimeo to collect analytics tracking information.1 year

Olark

Name of CookieProviderPurposeExpires
hblidwww.valaxytech.coma visitor identifier that we use only on your site to remember this visitor between visits2 years
wcsidwww.valaxytech.coma session identifier that we use only on your site to keep track of a single chat sessionWhen you close your browser
olfskwww.valaxytech.comstorage identifier that we use to maintain chat state across pages (e.g. message history)2 years
_okbkwww.valaxytech.comextra state information (e.g. chat box being open/closed)When you close your browser
_okwww.valaxytech.commost recent Olark site ID (security measure)When you close your browser
_oklvwww.valaxytech.comthe Olark loader version (for improved caching)When you close your browser
_oklawww.valaxytech.comused for caching purposes (loaded from CDN vs. loaded from our infrastructure)When you close your browser
_okgidwww.valaxytech.comused for caching by setting a hash for assets to determine if they have changed and if they need to be refreshedWhen you close your browser
_okacwww.valaxytech.comused for caching by setting a hash for assets to determine if they have changed and if they need to be refreshedWhen you close your browser

TawkTo

Name of CookieProviderPurposeExpires
TawkConnectionTimewww.valaxytech.comprevious registration time stampWhen you close your browser
Tawk_www.valaxytech.comsocket connection urlWhen you close your browser
__tawkuuidwww.valaxytech.comdomain restriction values6 months
__cfduidtawk.toUsed by the content network, Cloudflare, to identify trusted web traffic.1 year

Freshchat

Name of CookieProviderPurposeExpires
pubsub_cookiewww.valaxytech.comThis cookie is used for the freshchat serviceWhen you close your browser
hop-www.valaxytech.comThis cookie is used for the freshchat serviceWhen you close your browser
www.valaxytech.comThis cookie is used for the freshchat serviceWhen you close your browser
_www.valaxytech.comThis cookie is used for the freshchat service1 year
pnctestwww.valaxytech.comThis cookie is used for the freshchat service1 year

Zendesk Web Widget

Name of CookieProviderPurposeExpires
ZD-referrerPolicywww.valaxytech.comStores referrer tagsForever
ZD-zE_oauthwww.valaxytech.comStores the authentication token once the user has been authenticated.2 hours
ZD-currentTimewww.valaxytech.comSets the time when page loads.Forever
ZD-settingswww.valaxytech.comStores a hash of settings so that we don’t keep sending blips after the initial oneForever
ZD-suidwww.valaxytech.comSession id for pathfinder.20 minutes
ZD-buidwww.valaxytech.comCollects Machine ID.Forever

Intercom

Name of CookieProviderPurposeExpires
intercom-id-www.valaxytech.comThis cookie is used by Intercom as a session so that users can continue a chat as they move through the site.9 months

Google Analytics

Name of CookieProviderPurposeExpires
_gawww.valaxytech.comGoogle Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.2 years
_gatwww.valaxytech.comGoogle Analytics: Used by Google Analytics to throttle the request rate.When you close your browser
_gidwww.valaxytech.comGoogle Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.When you close your browser
collectwww.valaxytech.comGoogle Analytics: Used to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels.When you close your browser

Mixpanel

Name of CookieProviderPurposeExpires
mp_#_mixpanelwww.valaxytech.comMixPanel: Cookie used by MixPanel for analytics purposes1 year

Sumo me

Name of CookieProviderPurposeExpires
__smTokenwww.valaxytech.comThe __smToken is set once you login to Sumo and is checked to verify whether you are logged into Sumo or not.1 year
__smSmartbarShownwww.valaxytech.comIs set when the Smartbar is shown50 years
__smVIDwww.valaxytech.comUsed to display relevant advertising1 month
__smSessionIdwww.valaxytech.comUsed by Sumo to establish a cookie on a users computer to begin a session to enable Sumo productsWhen you close your browser
Name of CookieProviderPurposeExpires
frfacebook.comUsed by Facebook to deliver a series of advertisement products such as real time bidding from third-party advertisers3 months
frfacebook.comUsed by Facebook to deliver a series of advertisement products such as real time bidding from third-party advertisersWhen you close your browser

Hubspot

Name of CookieProviderPurposeExpires
__hstcwww.valaxytech.comThe main cookie for tracking visitors. It contains the domain, (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).2 years
hubspotwww.valaxytech.comThis cookie is used for to keep track of a visitor’s identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts.10 years
__hsscwww.valaxytech.comThis cookie keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.30 min
__hssrcwww.valaxytech.comWhenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the visitor has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session.session
messageswww.valaxytech.comThis cookie is used to recognize visitors who chat with you via the messages tool. If the visitor leaves your site before they’re added as a contact, they will have this cookie associated with their browser. If you have a history of chatting with a visitor and they return to your site later in the same cookied browser, the messages tool will load your conversation history with that visitor.session

Refersion

Name of CookieProviderPurposeExpires
ci_sessionrefersion.comPreserves users states across page requests.When you close your browser
refersion_csrf_coderefersion.comSets csrf token to prevent cross site request forgery.When you close your browser
__cfduidrefersion.comUsed by the content network, Cloudflare, to identify trusted web traffic.1 year

Google AdWords

Name of CookieProviderPurposeExpires
ads/ga-audienceswww.valaxytech.comUsed by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites.When you close your browser

Fomo

Name of CookieProviderPurposeExpires
Fomo.hstry-count-since-first-event-www.valaxytech.comUsed by Fomo for showing user notifications.Persistent
Fomo.hstry-first-timestamp-www.valaxytech.comUsed by Fomo for showing user notificationsPersistent
Fomo.snv-www.valaxytech.comUsed by Fomo for showing user notificationsPersistent

5. Consent and Control

(Keep section 5.1 and 5.2 if you are using our cookie opt-in mechanism from School Privacy settings.)

6. Changes to this Cookie Policy

7. Further Information

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